Internal comment

You can leave internal comments in the chats. Such comments will only be visible to users of your WAMM account and will not be sent to customers. This feature is useful when you need to discuss internal issues or leave notes for colleagues.

To add an internal comment, click on the icon in the text input line, enter your comment and click the green button with a check mark. The comment will be added to the chat and will be available for your colleagues to view.