You can create a Telegram Bot for free and connect it to WAMM.chat as a communication channel. It will allow you to receive messages from Telegram users and write back, send files, images, and voice messages. To do this, you must have a token for your Telegram Bot, and the steps below describe how to create a bot and how to connect the channel in WAMM.chat.

A Telegram Bot is an inbound channel for receiving messages; you cannot initiate a conversation first! To start a chat, a Telegram user must write to you, after which you can then write to the user. The contact number used is not a phone number, but the user's internal identifier in Telegram. To start a chat, the user must find your bot by name in the search, or you can provide a link like https://telegram.me/YOUR_bot - where you specify your bot's name, and then clicking the link will immediately open a chat with your bot for the user.

In addition to a Telegram Bot, you can connect a numbered Telegram as a communication channel.

Connecting a Telegram Bot to WAMM.chat

  • Go to the Settings section, click the "Add Communication Channel" button, and select "Telegram Bot".
    In the window that appears, click "Add", enter your bot's token (a string like: 6140293658:AAF7PGEZitju18modMlY7cbcZ3Cm8xFqabo) and click "Send". That's it!
    If the token is valid, a communication channel will be created, and from that moment you will be able to receive messages in WAMM.chat that are sent to your bot, and you will be able to write back to users.

    Connecting a Telegram Bot to WAMM.chat, adding a communication channel

  • After connection, your bot's Webhook address setting will change for communication with WAMM.chat; other settings remain unchanged.
    The bot's name, description, avatar - all are configured in Telegram via BotFather > the /mybots command and then...

Editing an Existing Bot

  • You need to open Telegram and in the chat search, enter BotFather to search and start a chat with BotFather.

    BotFather

  • Select from the menu or enter the command /mybots to list your existing bots and select your bot.
    As a result, a menu will be displayed where you can retrieve the token of the existing bot - API Token, edit the name, description, avatar - Edit Bot.

    BotFather bot capabilities

Telegram Bot Operation Features

  • Telegram Bot has limitations on the size of transmitted files: for images - no more than 5 MB, for other files - no more than 20 MB.
  • You cannot send more than 20 messages in 1 minute to one recipient; to different recipients - it is possible.
  • A Telegram user can end the chat - block you. In this case, you will see the message "You kicked from chat". This does not impose any other restrictions on your Telegram Bot, except that you will not be able to send messages to that specific user from your bot.
  • A Telegram Bot cannot load message history from a previous period; messages are transmitted only when there is an active connection.
  • You can connect 1 or more Telegram Bot channels, and users can work with all channels, or you can restrict their access.