Are these situations familiar to you?
Your employees miss customer messages in messengers
Customers don't receive timely responses when the responsible employee is absent
Messages get lost between different communication channels and programs
You cannot control the quality of customer communications
It's difficult to analyze the effectiveness of customer interactions in messengers
Despite the risks, you need to provide employees with access to company messenger accounts
Customers and conversation history remain on devices of former employees
Lack of automation, mass messaging and integrations takes up your employees' time
