Noticias y actualizaciones

New pricing will take effect on January 1, 2026. We're announcing this in advance so you can plan your budget accordingly. We're also updating and expanding our bonus system — now offering discounts not only for prepayment, but also for length of service with us and for volume — number of channels.

Following the integration with MAX Bot, WAMM.chat now offers the long-awaited ability to connect your personal MAX account—right in the new Russian messenger. Connect your personal MAX account and communicate with customers from the fast-growing messenger as easily as you would from WhatsApp or Telegram, but within the unified workspace of WAMM.chat alongside your other channels. The connection process takes just a few minutes: enter your number, receive an SMS code, and start communicating (instructions for connecting a personal MAX account).

Added a message translator for quick translation of messages into Russian, English, and Spanish. The translator automatically detects the source language of the message and allows you to translate the text in just a few clicks directly in the chat window. This feature simplifies communication with clients and partners by eliminating the need to switch between the messenger and a separate translation tool.

Added enhanced chat task management functionality, including deadline changes, assignee updates, and comment additions. All tasks are now displayed in a dedicated section with filtering options and status indicators. This solution is ideal for deadline tracking and improving client work organization.

In Russia, messenger MAX has been launched — a new digital superservice from the creators of VK, combining communication, payments, government services, and business tools. It’s not just a Telegram alternative but a full-fledged ecosystem akin to WeChat, where users can: Chat, call, and share files Pay via SBP (Fast Payments System), book travel, receive service notifications Use GigaChat 2.0, sign documents with "GosKlyuch" (State Key), and much more MAX is already being downloaded by thousands of users, and after its official summer 2025 release, it will go mainstream. Your clients will soon be there — will you? MAX is a new channel for sales and support. Don’t miss the moment when the audience is just arriving — be among the first to connect! WAMM.chat is one of the first services to offer free MAX Bot integration for businesses. Create a bot in 5 minutes and start engaging with clients in the new messenger today. Easy setup: get your token in just a few clicks (MAX connection guide)

We continue to improve our service and are pleased to present you with fresh updates: Highlighting chats without customer response — automatic visual indication of chats requiring attention Chat tasks — scheduling actions and reminders for important communications Disabling auto-scroll to new messages — a new setting in your Profile for comfortable work with active chats Marking deleted and edited messages — tracking changes now available for WhatsApp as well Receiving read status for messages in Telegram Conversation export for any period — convenient export of message history Ability to exclude chats from reports Payment in tenge for Kazakhstan businesses — convenient payments for Kazakh companies with electronic documentation (EAVR, ESF) Personal phone consultation

WAMM.chat now supports integration with Avito, which allows you to receive messages from Avito users and respond to them, download the history of correspondence. The chats will contain not only correspondence with customers, but also information about the ad. To connect, you need a Professional profile on Avito with any tariff that supports integration.

We have made it possible to increase the file storage time - up to 6 months. It is included optionally in channel settings and it is paid 90 rubles/month. By default, the file storage period is 2 months at no additional charge. For those who have outdated computers, two options will be useful: "Chat avatars, display" and "Hide pictures in chats, display by click". Each user in the section Profile can disable avatars and media display in chats. For WhatsApp chats, reactions to messages have been displayed, they are displayed as emoticons under messages. If you hover the mouse over a specific smiley face, it will show which of the users reacted to the message. For Telegram chats, you can now edit the text of sent messages, for Telegram Bot - delete messages. The API has been improved, now messages in the WebHook contain additional fields: qoute_msg_id is the number of the quoted message, for group chats SenderID is the sender's phone number, senderName is the sender's name When paying by bank account, the details have been updated - the Kuban Credit bank has been added, which accepts SWIFT transfers from other countries.

There are User groups. They allow you to more flexibly distribute tasks and manage user access. This functionality simplifies the organization of work in companies with different departments, such as support lines, branches and sales departments In In the Profile in the "What notifications to receive" settings, we added an option - Only from our chats. We have made API for Telegram channels! In the Settings section for the Telegram channel, set the API token and use it and API requests to send and receive messages to Telegram from your systems. The requests are the same as for WhatsApp channels

We have our first affiliate program. Recommend WAMM.chat to friends, acquaintances and other Internet users! For each new client who registers in WAMM.chat and replenishes the balance, we will credit you and the client you have attracted 500 rubles of bonuses to the balance of the WAMM.chat program. Check out the presentation, and in your personal account visit partner section. There will also be an affiliate program with a payment of % from each payment of attracted customers and the ability to withdraw funds to a checking account, not just bonuses.

We have improved the message templates (quick replies) and now, in addition to text, they can contain files, documents and pictures. This can be used to send directions, details, promotions, price lists, or you can create separate cards for your products or services and send them to customers in one click. See the Help section for more information about message templates. This idea was proposed by you, our users, and many votes were given for it by other users of the program. If you have a need for new features, add a wish in the section Ideas and vote for those already added.

New functions have been added to our API: Getting a list of communication channels, Getting a list of users Responsible for the chat, Getting contact information, Setting the chat status - completed / open, Tags for the chat - add / remove. Check out learn more about the API. We have updated the Help section, where we have posted even more information about the program.

Several improvements: the code for logging into the program, reports, signature, and more: To quickly log in to your personal account, you can set a code in the browser. It simplifies entry without compromising security. The code can be reset or installed in the Profile section New reports have appeared: The speed of responses in chats - allows you to see how quickly users respond to customer requests Users, how many were online - allows you to see which of the users spends how much time in the program and in what time intervals For each communication channel, you can now set not only the name, but also highlight it in color in the chat list. This significantly adds clarity to the work Added Internal comments in chats, now you can add a comment message to the chat that only users will see, it will not be sent to the recipient. This can be done by clicking on the icon in the message text input panel Added a signature template to outgoing text messages. Each user can specify the signature text by clicking on the Template button (quick answers) and add a signature. In the text input field, if there is a signature, the "signature" indication will be displayed, which reminds that the text of the message will be supplemented... by clicking on it, the signature for a specific message is disabled Chats can now be blocked - new messages and notifications will not be sent to the chat. This is an internal lock in the program, messages continue to arrive in messengers on a mobile device until they are blocked on the device

Now in the chat list, you have the option to hide the display of the number and channel name to which the chat is linked. This setting is available to each user in the "Profile" - "Channel Name in Chat List" section. When a chat is opened, it is automatically marked as viewed, and the number of unanswered messages disappears. However, there are cases where a manager views chats to monitor subordinates, and these views should not mark the chats as viewed. You can configure this feature in the "Profile" - "Mark Chats Viewed by You" section. This feature is available only for administrators. We notify you when the account balance is running low. Notifications are sent to your email address 5 and 1 day before the funds are depleted. In the "Settings" section, you can change the notification time for 5 days from 3 to 10 days. Now we have a new payment service - CloudPayments, which allows for payments with international cards MasterCard and Visa. Added a new report "Leads", which shows the number of chats over a certain period where the first message was received from the client. Now, when connecting a WhatsApp number, message history and contact list are loaded automatically. The loading period is limited to a short time - 3 days, but it is sufficient to load the current correspondence that occurred outside of our service. You can disable the loading of contacts and messages in the Settings section - Channel: Load contacts when connecting, Load messages when connecting.

In chats, a Media tab has been added, which displays images, videos and files available for download - for the last 60 days. Media can be viewed, selected selectively or all and downloaded. If several files are selected for download, they will all be downloaded sequentially. This should add convenience when working with chats and if there are suggestions for improving this feature, write to support

We provide users with the opportunity to use an increased level of protection for their account when using our service. Now, in addition to the usual password entry, you can connect the input of a one-time code sent to your Telegram to log in. It's fast, convenient and reliable. To enable additional protection, it is required to connect Telegram in the user profile, while the notifications themselves, if not required, can be disabled. And enable the setting - use two-factor authorization. After that, when you log in, after entering your username and password, you will be sent a Telegram code that you will need to enter to continue logging in.

Now you can not only quote, reply to messages, but also forward messages to other chats and even to other messengers. For example, you can forward a message from WhatsApp to Telegram and vice versa. To do this, there is a button under each message - Forward

We have made a chat pinning function, it is located in the pop-up chat menu and allows you to pin a chat at the top of your chat list. Chats are assigned to each user individually, and not for all users of the account. When displaying a list of chats - pinned chats will be on top, unread chats below. If new messages arrive, the chat will be displayed above the pinned chats to attract your attention.

We made auto-replies to the first message and after hours for all channels: WhatsApp, Telegram Bot, Telegram. You can enable this in the Settings section for each channel. A chat menu has appeared in the chat list, in which the chat can be made unread.

The chat list can now be sorted in two ways: unread chats at the top or by the time of the last message, as it was. You can also enable the display of the counter of unread chats by anyone. The setting changes in the chat menu or in the user profile. This way you won't miss unread chats. In the import contacts section, import chats from WhatsApp appeared at the touch of a button. These functions were proposed by the users of our service and more votes were cast for them. If you have an idea or need for new functionality - add it to the Ideas section and we will do it!

Introducing a new feature to our online service: Automatic Replies for incoming WhatsApp messages during non-business hours. Now, you can set up automated responses outside of work hours, ensuring seamless communication with clients even beyond regular office times. The message will be sent once for the first incoming message within a 12-hour window. In the WhatsApp channel settings, you'll find options to enable/disable the autoresponder, define the response message, and set time zones along with work hours for each day of the week. This feature enhances customer engagement by providing timely notifications of message receipt and anticipated response times, thereby elevating overall service quality. Additionally, we'll be rolling out a similar after-hours autoresponder feature for Telegram and Telegram Bot channels.

Added a new communication channel - Telegram. This is a numbered Telegram account, like WhatsApp, it allows you to receive messages and send in response, write first by phone number. When connecting and restarting the connection, the history of correspondence from recent chats is loaded. Telegram does not yet have all the desired functions: there are no delivery statuses and reading of sent messages, it is impossible to work with it through our API - we are still working on this. Until 01.09.2023 - free of charge, then 1400 rubles per month The connection is already available in the section Settings. How onnect a Telegram is described in the section Help

Now you can add fields to the chat card, they will be displayed in addition to the existing ones: name, e-mail, url, notes. The fields can be in one line of text or multiple lines. For example, you can create a field: customer number, country, etc. They will be displayed and available for filling. Setting up additional fields is available in the section Settings > Panel "Addition fields"

Added a new communication channel - Telegram Bot. Now, in WAMM.chat, you will be able to communicate with customers not only via WhatsApp, but also Telegram, thereby reaching a large audience and increasing the loyalty of your customers who are more comfortable communicating in Telegram. A bot is a named Telegram account that allows you to receive messages and send them to you in response. Until 01.08.2023 - free of charge, then 800 rubles per month The connection is already available in the section Settings. And how to create and connect a Telegram Bot is described in the section Help

The - Print option has been added to the chat menu, for printing chat messages or saving to PDF

From 01.04.2023, the tariffs for access to WAMM.chat are changing! The transition to the new tariffs will make it possible to connect several WhatsApp numbers to one account, and in the future Telegram and other communication channels with customers. What will change:  the tariff will be calculated from the number of connected channels - WhatsApp numbers and the number of users: 1 WhatsApp channel – 1400 rubles for 30 days, 1 user – 150 rubles for 30 days, from the 11th user - 100 rubles; after payment, the money will be credited to the account balance and debited daily in parts, depending on the number of connected services in the current day. Examples of calculations: for 1 room and 3 users, the cost under the new tariffs will be - 1850 rubles for 30 days, 61.67 rubles per day will be debited from the balance; 2 rooms and 10 users - 4300 rubles for 30 days, and so on. Accounts paid under the old tariffs will be transferred to the new tariffs after the end of the paid period.  Those who wish to switch earlier can do so upon request to support

We implemented delayed sending of WhatsApp, Telegram messages and now you can send messages not only in real time, but also specify the future date and time when to send the message. To do this, click on the clock icon in the message input window, select the date and then send the message. This is available for text messages and for sending files.

1) Improved the chat search! Surely you have already noticed it yourself that the search has become an order of magnitude faster to produce results. Chats can be searched by name and number, notes in the chat. The search number can now be specified as you like: only numbers or numbers with brackets, dashes and spaces. 2) Text message search is working again! How to search, by chats or messages, select by clicking the buttons to the left of the search field.

Implemented disabling notifications about incoming messages for specific chats. If disabled, notifications from such a chat will no longer be displayed on the desktop of the computer and will no longer be sent to the personal Telegram, regardless of the profile settings. This is especially important to disable for group chats, in which usually a large flow of messages and notifications from such chats distract from really important notifications from personal chats. You can disable chat notifications via the new menu located in the upper right corner of the window. The indicator icon will appear in the list of chats

We made a dark interface theme, switching in the user Profile. The dark theme is more convenient and practical when working at the computer at night, as it strains the eyes less. Try it!

We have made the recognition of WhatsApp, Telegram voice messages and the translation of voice into text form. Now you can not only listen to voice messages, but also read them, and then search for voice messages. The quality of voice-to-text translation depends on diction, volume, and other factors.. In each voice message there is a button - to text, by clicking on which text recognition occurs. Try it! :) We also finalized notifications about new messages in Telegram, in addition to text, photos, files, and voice messages are sent.. Every user can enable notifications in the Profile section. And it is also possible to respond to clients in WhatsApp, Telegram from Telegram, to do this, make a response to the message and write a text.

We have made a Webhook to our API, which will allow you to automatically receive messages from our service to your systems. We send incoming and outgoing messages and the statuses of outgoing messages. The format is the same as for outgoing API requests. This is already working in test mode. To use it, just specify the URL of your handler in Settings > Data and API > Webhook URL and write an incoming message handler.

During multi-user work with WhatsApp chats, there are situations when several operators take one chat to work and simultaneously write a response to the client. We have added information about this: one is typing a text, others who have also opened this chat display a hint about this above the text input field and a fragment of the text being entered We also added a method to the API for sending files to base64 and added an optional delay parameter to the message sending method, which adds an interval between messages of up to 1 minute. Description in the Help section

Deleting sent messages in WhatsApp via WAMM.chat is working again, for this there is a corresponding link under outgoing messages. There are time limits: you can delete messages that have been sent in the last 30 minutes

Made it possible to send voice messages. To do this, a button with a microphone appeared in the chat window. By pressing it, you can record a voice message, then listen to the recording result and send it to WhatsApp. This works in the browser on the computer and on mobile devices. To use the microphone, the site will request access and it must be allowed. Try it :)

We made an English-language interface and language selection in the User Profile or through the top menu (Rus/Eng). We will immediately clarify that the interface has not been fully translated yet and we will complete the translation in the near future