Autoresponder for WhatsApp messages during non-business hours

Introducing a new feature to our online service: Automatic Replies for incoming WhatsApp messages during non-business hours. Now, you can set up automated responses outside of work hours, ensuring seamless communication with clients even beyond regular office times. The message will be sent once for the first incoming message within a 12-hour window. In the WhatsApp channel settings, you'll find options to enable/disable the autoresponder, define the response message, and set time zones along with work hours for each day of the week. This feature enhances customer engagement by providing timely notifications of message receipt and anticipated response times, thereby elevating overall service quality.

Additionally, we'll be rolling out a similar after-hours autoresponder feature for Telegram and Telegram Bot channels.