При многопользовательской работе с чатами WhatsApp возникают ситуации, когда несколько операторов берут один чат в работу и одновременно пишут ответ клиенту. Мы добавили информирование об этом

During multi-user work with WhatsApp chats, there are situations when several operators take one chat to work and simultaneously write a response to the client. We have added information about this: one is typing a text, others who have also opened this chat display a hint about this above the text input field and a fragment of the text being entered
whatsapp typing
We also added a method to the API for sending files to base64 and added an optional delay parameter to the message sending method, which adds an interval between messages of up to 1 minute. Description in the Help section

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